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FAQ

How can I place an order for pick-up?

We are pleased to offer pick-up options on Ritual.


Are you on UberEats and Foodora? Anywhere else?

Yes! Check us out on UberEats, Foodora. Also, find us on Foodee and Hunger Hub.


Is there seating available for guests to dine in?

Yes. We like to call it fast-casual. Guests order at the counter and their order is brought to them at their seat. 


Do you take reservations?

Due to the fast-casual nature of the restaurant, we do not take reservations. Pop in anytime!


Where can I give customer feedback?

We want to hear from you! Email us at info@chasehg.com or call us at 647.348.7000.


Can you use a CHG Gift Card at Palm Lane?

Currently, you cannot use a CHG Gift Card at Palm Lane. But stay tuned, we'll working on changing that. 


Is it wheelchair accessible?

Yes. Elevators are located on the ground level entrances of the building.